top of page

PRIVACY POLICY

Milan, Italy (BQV by Beatrice Bevilacqua) acts as an autonomous data controller for the purposes of marketing and sharing your data for such purposes, if you give your express consent to such processing.
BQV BEATRICE BEVILACQUA also acts as data controller for the services, offered through the Site, of online purchase of a product. 


For any clarification, question or need related to your privacy or to exercise your rights recognized by European legislation on the processing of your personal data (General Regulation on Data Protection - EU Reg. n. 2016/679, hereinafter "GDPR") you can contact us directly by sending an email to customerservicebqv@gmail.com.

 

What kind of information are you collecting?

 

We receive, collect and store all information that you enter on our website or provide us in any other way. In addition, we collect the Internet Protocol (IP) address used to connect your computer to the Internet; login; email address; password; computer and connection information; and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, information about page interaction, and methods used to navigate away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations and personal profile.

 

How do you collect information?

 

When you conduct a transaction on our website, as part of the process, we collect the personal information you provide such as your name, physical address and email address. We will only use your personal information for the specific reasons stated above.

 

Why do you collect this type of personal information?

 

We collect such personal and non-personal information for the following purposes: 
1) To provide and manage the Services; 
2) to provide ongoing assistance and technical support to our users; 
3) to be able to contact our visitors and users with general or personalized service notices and promotional messages; 
4) to create aggregate statistical data and other non-personal aggregated and/or inferred information that we or our business partners may use to provide and improve our respective services; 
5) to comply with applicable laws and regulations.

 

How do you store, use, share and disclose personal information of visitors to your site?

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services. Your data can be stored through Wix.com's data memory, databases and general applications. Your data is stored by them on secure servers, which can be accessed by firewalls.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint commitment of brands such as Visa, MasterCard, American Express and Discover. The PCI-DSS requirements help ensure the secure handling of credit card information by our store and its suppliers.

How do you communicate with visitors to your site?

We may contact you to inform you about your account, to resolve issues related to your account, to resolve a dispute, to collect fees or amounts due, to survey your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary we may contact you to enforce our User Agreement, applicable national laws and any agreements we may have with you. To that end, we may contact you by email, telephone, text message and regular mail.

 

How can visitors to your site withdraw their consent?

 

If you do not wish your data to be processed, please contact us at customerservicebqv@gmail.com.

Privacy Policy Updates:

We reserve the right to change this privacy policy at any time, so please check it frequently. Changes and clarifications will take effect immediately after they are posted on the website. If we make material changes to this policy, we will notify you that it has been updated so that you know what information we collect, how we use it and under what circumstances we use and/or disclose it.

Questions and contact information:

If you would like to access, correct, modify or delete any personal information we have about you, please contact us at customerservicebqv@gmail.com.

bottom of page